Implementing IoT, big data, and fully integrated supply chain systems has the potential to combat increased customer expectations. The use of data-collecting tools can greatly improve the tracking of delivery progress and create route planning by identifying patterns in delivery times, traffic and weather patterns. With real time data on a specific shipment, rather than truck level, consumers can now be alerted when their shipment is, for example, an hour away leading to fewer missed deliveries. IoT can also solve issues such as lost shipments, lack of tracking ability or unpredictable delivery times which make delivery a challenge.
Internet of Things solutions such as ParceLive enable a new wave of network level visibility and decision making in a world of increased outsourcing and third-parties. The complexity of many systems, languages and carriers trying to share information often leads to supply chain failures- while ParceLive enables a globally uniformed and reliable data set on which to create workflows. With a growing perfect storm, of rising consumer expectations and shrinking supply chain margins the focus is now more than ever on creating a seamless delivery experience. But how to increase efficiency when the cause of inefficiency is unknown? With missed delivery costs being so high how can we go about tackling them if we don’t know the cause? ParceLive enables users to build up a complex and wide data set that provides invaluable supply chain information to users such as traffic patterns and hot spots for shipment breakages. In addition to wider network visibility each shipment now has the ability to become a customer service agent, responding to the consumer in real time on its location and state.
To receive more information on the benefits that ParceLive could bring to your supply chain click the link below: