• Contact us
  • Contact us
Returns

How to return ParceLive devices

Learn about how we help to make returning devices quick and simple.

Posting a ParceLive tracker back so it can be reused

Returning devices

Our return service using Hanhaa’s global returns license eliminates the need for stamps and packaging hassle. After use, simply press the button on the ParceLive device and place it into a mail box/post office — done!

The full list of countries where postal network returns are accepted can be found here.

For countries that do not support our postal return service, please visit our returns booking page to book a collection of devices.

freight forwarders tracker life cycle

Environmental commitment

If our returns service is not a viable option, Hanhaa will organise the drop off and collection of trackers on your behalf at no extra cost. This is all included even if your country does not offer a postal service option.

The aim here is to minimise the operational pain of companies having to deal with the trackers before and after use which in turn, has huge benefits for the environment minimising waste.

If you are looking to return you devices back to a Hanhaa fulfilment center, please click the link below and fill out the booking return form...

Have a question?

Ask us about any of our products and services. We are happy to help.

Get A Quote

Tell us what you need to track and we’ll come back to you with a quote.